Our goal is to make sure you receive your online order as quickly as possible.
Please note that picking, packing & AusPost delivery times may be extended during the holiday season.

 

Payment
You can pay via credit or debit card or PayPal. 

Picking & Packing
After full payment has been received please allow up to 2 business days for most orders for packing and dispatching. During the holiday peak season this might take longer. 

Shipping
We dispatch orders from our Melbourne warehouse with AusPost. Please note that during the holiday season AusPost transit times might take longer than usual.

Delivery (outside of the holiday season)
Estimate delivery times for ACT, NSW, SA, VIC: 
Metro areas: 1-3 business days 
Rural areas: 3-10 business days

Estimate delivery times for NT, TAS, QLD, WA:
Brisbane and Perth metro: 4-5 business days
All other areas: 6-10 business days

Shipping costs
We calculate your shipping rates at a standard national delivery rate based on the RRP (recommended retail price) of the item using the following rates:

Total Order Price Freight Charge
$25 or less $5
$25 to $99 $10
$99 or more  FREE


Please note that we cannot ship to P.O. Boxes or outside of Australia at this time. If you like to ship an order to a P.O. Box then please contact us 03 8756 5600 to discuss.